Hostel software for capsule hostels
A capsule floor multiplies everything a hostel already has to manage — more units, more individual access points, tighter cleaning turnarounds — without adding staff. EZ2Stay runs that at the bed-pod level: each pod is its own bookable unit with its own code and locker, and every guest lets themselves in without a front desk.
What does a capsule hostel need from its software?
A capsule hostel needs receptionless arrival at high unit density, and EZ2Stay delivers that at the bed-pod level: online check-in takes about 3 minutes per guest, and each guest gets one 4-digit code across four zones — gate, entrance, dorm and their own locker — the same model regardless of how many pods sit on a floor. TTLock is the only lock brand EZ2Stay controls live today, so pod-level access works wherever TTLock-compatible hardware fits; other pod-lock ecosystems are on the roadmap. Cleaning tasks generate per dorm or area as pods turn over, not as one task for a whole floor. Pricing runs from €1.49/bed/month (Basic, ≤50 beds), a 20-bed hostel pays the €29/month minimum, and setup typically goes live in 1–2 weeks.
| Job to be done | What EZ2Stay does | Status |
|---|---|---|
| Track occupancy pod by pod, not room by room | Bed-level inventory treats each capsule as its own bookable unit with its own access code and locker | Live |
| Give every guest their own entry, no key handoff | One 4-digit code per guest opens gate, entrance, dorm and locker — TTLock hardware | Live |
| Support pod-lock brands beyond TTLock | TTLock is the only live lock brand; other pod-hardware ecosystems are on the roadmap | Roadmap |
| Run dense cleaning cycles across many small units | Cleaning tasks generate per dorm or area as pods turn over, not as one task per floor | Live |
| Verify identity without staff on site | Online check-in verifies ID and a live selfie in about 3 minutes, before arrival | Live |
| Keep pricing sane at high bed counts | Per-bed pricing from €1.49/bed/month (Basic, ≤50 beds), with a monthly minimum by bed-count tier | Live |
| Go live without a long integration project | Typical setup runs live in 1–2 weeks | Live |
How do you manage inventory across dozens of small pods instead of a few rooms?
EZ2Stay treats every capsule as its own bookable bed-level unit, not a headcount inside a room. Each pod carries its own occupancy, access code and locker, so a 20-bed capsule floor books exactly the way a 20-bed dorm-style hostel does — just with more individual units to track automatically, not a different system underneath.
How do guests get privacy without a receptionist handing out a key?
EZ2Stay closes that gap without a front desk: each guest completes online check-in in about 3 minutes and receives a personal 4-digit code for exactly the zones they're entitled to — gate, entrance, dorm and their own locker. Nobody hands over a key, and no other guest's code opens their pod.
Does every capsule-lock brand work with EZ2Stay?
EZ2Stay controls TTLock live today as its only lock brand, so per-pod access codes work wherever TTLock-compatible hardware fits your capsules — the same 4-digit code model used across every zone. Other pod-lock ecosystems are on the roadmap, not live yet; confirm hardware compatibility with TTLock before you commit to a capsule build-out.
Can capsule guests arrive at any hour without staff on site?
Yes — EZ2Stay activates each guest's code at their check-in time, working independently of staff presence, so every capsule guest opens the same gate, entrance and pod locks with the same 4-digit code, any hour of day or night. The building runs receptionless around the clock.
This is not a lab demo. At Popcorn Hostel in Bucharest, guests arrive at any hour and let themselves in: online check-in takes about 3 minutes, and one 4-digit code opens the gate, the entrance, their dorm and their locker. The property runs 63 locks over 49 beds with nobody sitting at a front desk. EZ2Stay runs in production at Popcorn Hostel, Bucharest — one urban hostel, not a capsule-hostel operation. The model is the same, the seasonality is not: what we prove daily is the receptionless mechanics, not capsule-hostel-specific experience.
Not a fit if
- You run pod hardware from a brand other than TTLock — that ecosystem is on the roadmap, not live, so confirm compatibility before committing.
- You want a kiosk in the lobby handling arrivals — EZ2Stay is phone-first and has no kiosk mode.
- You need a staff member physically present overnight to answer guest questions — the platform removes that role rather than digitizing it.
Frequently asked questions about EZ2Stay for hostels
How much does a 20-bed capsule hostel pay per month?
A 20-bed capsule hostel pays €29/month on Basic — the monthly minimum for the 1–20 bed tier, calculated from €1.49/bed/month per bed. Pro costs €2.99/bed/month per bed if you need its higher tier of features, using the same bed-count minimum structure: €29 for 1–20 beds, €49 for 21–50, €99 above that.
Can I keep using a different pod-lock brand instead of TTLock?
Not with live support today — TTLock is the only lock brand EZ2Stay controls now; other pod-lock ecosystems, including Nuki, Salto, igloohome and Yale, sit on the roadmap, not live. Check TTLock compatibility before switching or buying new hardware, since the whole 4-digit access-code model depends on that one lock brand today.
How long does it take to get a capsule hostel live on EZ2Stay?
Typically 1–2 weeks from signup to guests checking in with their own codes, covering bed, lock and check-in configuration for your specific pod layout. There's a 14-day free trial with no card required, so you can test the whole flow — including the 4-digit code guests get at check-in — before committing to a paid plan.
Do capsule guests need to install an app to check in?
No — check-in and the guidebook run in the browser as a Progressive Web App, the same as any EZ2Stay property, capsule hostels included. Guests complete the whole flow — details, ID, selfie, house rules — in about 3 minutes from their own phone, with nothing to download or install before or during their stay.
How long is a guest's selfie kept after they check out?
No longer than 30 days after checkout — selfies are deleted on that schedule automatically, and the retention period isn't configurable to run longer, only shorter, because biometric data carries stricter rules than a name or an ID scan. That limit applies across every EZ2Stay property, capsule hostels included, with zero manual override available to staff.