Online check-in
Guests complete arrival from their phone in about 3 minutes — details, payment, ID, rules.
Everything a receptionless hostel needs, in one package
EZ2Stay covers the whole job: the booking arrives (channel manager and PMS included), the guest checks in online with ID and selfie, their 4-digit code opens gate, entrance, dorm and locker, cleaning is triggered per dorm, and the legal registry is handled. Each feature below has its own page with honest limits and what is Live versus on the roadmap — from €1.49/bed/month (Basic, ≤50 beds).
ID + selfie verification
Document scan with live selfie match and automatic blacklist screening; biometrics deleted ≤30 days after checkout.
Smart locks
One 4-digit time-limited code per guest across gate, entrance, dorm and locker — issued and revoked automatically.
Payments & tourist tax
Cards, deposits held and auto-released, city tax at your municipality's rate — collected during check-in.
Per-dorm cleaning
Full clean only when everyone has left; partial cleans when guests remain. Staff PIN starts the task automatically.
Bed management
Per-bed inventory in every dorm with auto-assignment: gender rules, groups together, accessibility first.
Guest guidebook
A PWA that opens at check-in with the guest's codes, WiFi, rules and self check-in steps — offline too.
Guest messaging
Automated journey messages on the guest's preferred channel — WhatsApp, SMS or email, with honest consent rules.
Channel sync
Bookings from the big booking sites land automatically — channel manager and PMS included in the package.
Blacklist & security
Automatic screening during ID verification; exact matches block check-in and alert you instantly.
Mobile admin
The whole dashboard runs in your phone's browser — check-ins, codes, cleaning, bookings, anywhere.
Upsells & extras
Owner-defined extra services in check-in, plus paid early access and late checkout.
Frequently asked questions about EZ2Stay for hostels
What features does hostel management software need?
For a dorm-based property: bed-level inventory (not just rooms), online check-in with ID verification, automated door access, cleaning that understands partial dorm turnover, guest messaging, payments with tourist tax, and legal guest registration. EZ2Stay ships all of these in one package, with the channel manager and PMS included.
Are all these features included in the price?
The receptionless core — check-in, ID verification, smart-lock codes, cleaning, bed management, guidebook, payments, channel sync — is in Basic at €1.49/bed/month (≤50 beds). Pro at €2.99/bed/month adds white-label, smart-home features and more; every page above marks honestly what is Live, Beta or Roadmap.
Do I need any other software besides EZ2Stay?
For day-to-day hostel operations, no — bookings, arrival, access, cleaning and compliance are covered in one subscription. You keep your accounting tools; in Romania, fiscal invoicing integration is in beta.