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Terms of Service

DRAFT — this document requires review by qualified legal counsel before it is legally binding.

The service

EZ2Stay is a hostel management platform: online check-in, self-check-in for guests, a digital guidebook, and per-bed billing for the hostel that runs it. It is built for hostels and bed-based stays, not for full-service hotels.

EZ2Stay is receptionless by design — the platform is built so guests can check in themselves online, without a staff member handling their documents or payment in person at a desk.

Accounts and subscription

Access requires a hostel account. Subscriptions are billed per bed, monthly — see the Pricing page for current per-bed pricing and monthly minimums.

New accounts get a 14-day free trial, no card required, before any billing begins.

Acceptable use (summary)

Use the platform only for lawful accommodation operations, and only for guests you're actually hosting. Don't attempt to bypass identity verification, access another account's data without authorization, or use the platform to collect data you don't have a lawful basis to process.

DRAFT — a complete, clause-by-clause acceptable use policy will be added during legal review.

Availability

We aim to keep the platform available and reliable, but we do not guarantee uninterrupted access. Scheduled maintenance and third-party outages (payment processors, smart-lock networks, hosting infrastructure) can affect availability from time to time.

Limitation of liability

DRAFT PLACEHOLDER — a limitation-of-liability clause appropriate to Romanian and EU consumer/business protection law will be drafted during legal review. Nothing here is intended, or should be read, as a binding limitation until that review is complete.

Governing law

DRAFT PLACEHOLDER — these terms are intended to be governed by the laws of Romania, with the courts of Romania having jurisdiction, subject to confirmation during legal review and to any mandatory consumer-protection rules that apply regardless of choice of law.

Changes to these terms

We may update these terms as the platform evolves. Material changes will be reflected here with an updated review date; continued use of the platform after a change takes effect means you accept the updated terms.

Contact

Questions about these terms: contact@ez2stay.com.